Cloud Services
Browse troubleshooting guides for cloud services. Find solutions for Sync, Storage, Account, Security.
Changes made locally are not reflecting in the cloud storage (Drive, iCloud, etc.).
Multiple versions of the same file appear with "Conflict" in the name.
Files uploaded to the cloud are not appearing on other devices.
Unable to upload new files to the cloud storage service.
Unable to download files from the cloud to your local device.
The service reports you are out of space even though you have deleted files.
Files previously saved to the cloud are no longer visible.
The restore process fails when trying to recover files from the trash.
Automatic backups of your device to the cloud are not completing.
Backups take hours or days to complete even for small amounts of data.
The service fails to check the integrity of uploaded files.
The "Share" button or feature is not working or returns an error.