App Problems
Browse troubleshooting guides for app problems. Find solutions for Installation, Launch, Functionality, Sync.
App closes immediately after opening on iPhone.
No alerts for new messages until app is opened.
Downloads get stuck on "Pending" or "Waiting" indefinitely.
Updates are available but fail to install or don't show up.
The app fails to install or run because your operating system is too old or too new.
The app requires specific hardware features (like a GPU or AVX instructions) that your device lacks.
Two or more apps are conflicting, causing one or both to crash or malfunction.
An older app needs outdated drivers to function, which may compromise system security.
The app needs a specific version of .NET, Java, or C++ Redistributable that is missing.
The app fails to save settings or access files because it lacks permission to write to system folders.
An older 16-bit or 32-bit app cannot run on a modern 64-bit operating system.
A modern app requires a 64-bit OS and cannot run on your older 32-bit system.