Cloud storage quota exceeded incorrectly
4.5
The service reports you are out of space even though you have deleted files.
Symptoms
- "Storage Full" warning
- Cannot upload
- Trash bin is empty
Possible Causes
- Delayed quota update
- Hidden backup files
- Shared folders usage
Step-by-Step Fix
1
Empty Trash Bin
Deleted files often still count until the trash is emptied.
2
Check Shared Folders
Files shared with you might be counting against your quota.
3
Wait 24 Hours
Quota updates can sometimes lag behind deletions.
When to See a Technician
Check for large hidden backups or "Version History" which might be consuming space.
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