Cloud storage not syncing files
4.5
Files uploaded to the cloud are not appearing on other devices.
Symptoms
- Files missing on mobile
- Sync icon stuck
- Old versions showing
Possible Causes
- Poor internet
- Sync disabled
- Account mismatch
Step-by-Step Fix
1
Check Internet
Ensure you have a stable connection for syncing.
2
Restart Sync App
Close and reopen the cloud storage client.
3
Verify Account
Ensure you are logged into the same account on all devices.
When to See a Technician
Check the service status page (e.g., Google Workspace Status) to rule out server-side issues.
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