Smart camera two-way audio not working

4.5

You can't hear the person at the camera, or they can't hear you.

Symptoms
  • Silent audio
  • Muffled sound
  • Feedback/Echo
Possible Causes
  • App permissions
  • Speaker failure
  • Microphone blocked

Step-by-Step Fix

1

Allow Mic Access

Ensure the camera app has permission to use your phone's microphone.

2

Check Camera Volume

Turn up the "Speaker Volume" in the camera settings.

3

Remove Obstructions

Ensure no spider webs or dirt are blocking the camera's mic/speaker holes.

When to See a Technician

Two-way audio often has a 1-2 second delay due to cloud processing. Wait for the person to finish speaking.

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