Smart camera cloud storage not syncing
4.5
Recordings are on the camera but won't upload to the cloud for remote viewing.
Symptoms
- Local view works, cloud empty
- Upload error in logs
- Delayed cloud events
Possible Causes
- ISP throttling
- Cloud server issue
- Large file size
Step-by-Step Fix
1
Check Cloud Status
Ensure the camera provider's servers are online.
2
Reduce Clip Length
Shorter clips upload more reliably on slow connections.
3
Re-sync Account
Log out and back into the camera app.
When to See a Technician
Cloud syncing is heavily dependent on your "Upload" speed, which is usually much slower than your "Download" speed.
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