Smart camera recording failing
4.5
Events are detected but no video is saved to the cloud or SD card.
Symptoms
- "No video available"
- SD card error
- Cloud subscription error
Possible Causes
- SD card corrupted
- Subscription expired
- WiFi drop during event
Step-by-Step Fix
1
Format SD Card
Use the app to format the card; use "High Endurance" cards for cameras.
2
Check Subscription
Ensure your cloud storage plan is active and paid.
3
Check WiFi Signal
If WiFi drops while recording, the file will be lost.
When to See a Technician
SD cards in cameras fail frequently due to constant writing. Replace them every 1-2 years.
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