Laptop unable to enable BitLocker on tablet without keyboard
4.5
Windows blocks BitLocker because it detects no physical keyboard for PIN entry.
Symptoms
- Error message
- Option greyed out
- Warning
Possible Causes
- No physical keyboard
- Policy restriction
Step-by-Step Fix
1
Enable via GPO
Enable "Enable use of BitLocker authentication requiring user input on slates without pre-boot keyboard support".
2
Connect USB Keyboard
Temporarily use a physical keyboard to finish setup.
3
Check for Touch Support
Ensure your tablet supports the pre-boot touch keyboard.
When to See a Technician
You must enable the "Slates" policy in GPO to use BitLocker PINs on tablets.
Rate this Fix
0 / 5(0 ratings)
Comments (0)
No comments yet. Be the first to share!
Related Problems
laptopSoftware
Laptop touch keyboard not appearing for BitLocker PIN
On a tablet or 2-in-1, the on-screen keyboard doesn't show up at the PIN screen.
3 steps
laptopSoftware
Laptop unable to use on-screen keyboard for recovery key
The touch keyboard fails to appear when entering the 48-digit recovery key.
3 steps