Laptop touch keyboard not appearing for BitLocker PIN

4.5

On a tablet or 2-in-1, the on-screen keyboard doesn't show up at the PIN screen.

Symptoms

No keyboard
Unable to type PIN
Boot hang

Possible Causes

BIOS/UEFI limitation
Policy not set
Driver issue

Step-by-Step Fix

1

Update BIOS

Enables pre-boot touch support.

2

Check GPO

Ensure the "Slates" policy is enabled.

3

Use USB Keyboard

Emergency workaround.

When to See a Technician

Not all tablets support touch input at the pre-boot stage; check your manufacturer's specs.

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