Email IMAP/POP3 settings failing

4.5

The app cannot decide how to download your mail.

Symptoms
  • "Settings could not be verified"
  • Account setup fails
  • Sync error
Possible Causes
  • IMAP disabled in webmail
  • Wrong server address
  • Password error

Step-by-Step Fix

1

Enable IMAP in Webmail

In Gmail/Outlook settings, you must explicitly "Enable IMAP" for apps to work.

2

Check Server Names

Ensure it is "imap.gmail.com" or "outlook.office365.com" exactly.

3

Use IMAP over POP3

IMAP is much better for multiple devices; POP3 is outdated.

When to See a Technician

If you use POP3, your emails are downloaded and often deleted from the server, making them invisible on other devices.

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