Email blocked sender still appearing
4.5
You blocked an address, but their emails are still reaching your inbox.
Symptoms
- Block list ignored
- Spam continues
- Rule failure
Possible Causes
- Sender spoofing
- Slightly different address
- Client-side block only
Step-by-Step Fix
1
Check "From" Address
Spammers often change one letter (e.g., @gmai1.com) to bypass blocks.
2
Block Domain
Instead of blocking the user, block the entire domain (e.g., @spamcompany.com).
3
Use Server-Side Block
Set the block in webmail so it works before the mail reaches your app.
When to See a Technician
Blocking a sender often just moves their mail to Junk. To never see it, create a rule to "Permanently Delete".
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