Email attachments too large to send
4.5
The message fails to send because the file size exceeds the limit.
Symptoms
- "File too large"
- Upload gets stuck
- Send button greyed out
Possible Causes
- Provider limit (25MB)
- Recipient server limit
- Encoding overhead
Step-by-Step Fix
1
Use Cloud Link
Upload to Google Drive/OneDrive and send a link instead.
2
Compress Files
Right-click the files and "Send to Compressed (zipped) folder".
3
Split the Email
Send multiple emails with one attachment each.
When to See a Technician
Email encoding adds about 33% to the file size. A 20MB file might actually be 27MB when sent.
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