Email stuck in Outbox

4.5

A message is listed in the Outbox folder and won't leave.

Symptoms
  • Message in italics
  • Spinning icon
  • No error message
Possible Causes
  • Large attachment
  • Connection dropped during send
  • Corrupted message

Step-by-Step Fix

1

Delete the Message

Remove the stuck email and try sending a new, smaller one.

2

Go Offline

Set the mail client to "Work Offline", delete the message, then go back online.

3

Check Attachment Size

Ensure the file isn't over the limit (usually 20-25MB).

When to See a Technician

A single stuck message in the Outbox can block all subsequent emails from being sent.

Rate this Fix

0 / 5(0 ratings)

Comments (0)

No comments yet. Be the first to share!

Related Problems