Email archive folder missing
4.5
The folder where you store old emails has disappeared.
Symptoms
- "Archive" button does nothing
- Folder not in list
- Lost mail
Possible Causes
- Folder renamed
- Sync error
- Account type change
Step-by-Step Fix
1
Search for "Archive"
It might have been moved inside another folder as a subfolder.
2
Check Webmail Settings
Ensure the "Archive" folder is enabled and visible.
3
Re-create Folder
Create a new folder named "Archive" and see if the mail reappears.
When to See a Technician
In Gmail, "Archive" isn't a folder, it's just the absence of the "Inbox" label. Look in "All Mail".
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