Website password reset not working
4.5
You request a reset but the email never arrives or the link is invalid.
Symptoms
- No email received
- "Link Expired"
- New password rejected
Possible Causes
- Spam filter
- Link used twice
- Weak new password
Step-by-Step Fix
1
Check Spam Folder
Automated reset emails are often flagged as junk.
2
Request New Link
Reset links usually expire after 1 hour for security.
3
Use Strong Password
Ensure you meet the site's requirements (length, symbols, etc.).
When to See a Technician
Ensure you are checking the exact email address associated with the account.
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