System recovery unable to boot recovery environment

4.5

The PC fails to enter the "Advanced Startup" mode and keeps rebooting or going to Windows.

Symptoms
  • Shift+Restart fails
  • F11/F12 doesn't work
  • Boot loop
Possible Causes
  • Fast Startup enabled
  • Corrupted bootloader
  • Disabled recovery key

Step-by-Step Fix

1

Disable Fast Startup

Go to Power Options > Choose what power buttons do > Uncheck "Turn on fast startup".

2

Force Recovery

Turn the PC off/on 3 times during the boot logo to force "Automatic Repair".

3

Use Settings App

Go to Settings > Update & Security > Recovery > Advanced Startup > Restart Now.

When to See a Technician

If you can't boot to recovery, your BIOS might be set to "Ultra Fast Boot" which skips keyboard input.

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