System recovery not starting
4.5
The recovery environment fails to launch when selected from the boot menu.
Symptoms
- Black screen
- Reboot to OS
- Error message
Possible Causes
- Corrupt recovery partition
- Missing boot files
- Hardware failure
Step-by-Step Fix
1
Use External Media
Boot from a USB recovery drive created on another PC.
2
Check Disk Health
Run diagnostics to ensure the drive isn't failing.
3
Rebuild BCD
Use command prompt to fix the boot configuration data.
When to See a Technician
If the recovery partition is gone, a clean install is the only option.
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