Software showing "Database Connection Failed"

4.5

The app cannot reach its local or remote data storage.

Symptoms
  • "SQL Error"
  • Blank data screens
  • App crashes
Possible Causes
  • Database service offline
  • Wrong credentials
  • Network timeout

Step-by-Step Fix

1

Restart Database Service

In Windows, open services.msc and restart the relevant SQL service.

2

Check Network Path

Ensure the server hosting the data is reachable.

3

Verify Login Info

Ensure the app has the correct username/password for the database.

When to See a Technician

Common in accounting or CRM software that relies on a backend database.

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