Smartphone unable to receive calls
4.5
Incoming calls go straight to voicemail or don't show up at all.
Symptoms
- No ringtone
- Missed call notifications only
- Caller hears busy signal
Possible Causes
- Do Not Disturb active
- Call forwarding enabled
- Network congestion
Step-by-Step Fix
1
Check Do Not Disturb
Ensure DND or Focus modes are turned off.
2
Disable Call Forwarding
Check settings or use carrier codes (e.g., ##002#) to reset.
3
Check Blocked Numbers
Ensure the caller isn't on your block list.
When to See a Technician
If DND is off, check if "Silence Unknown Callers" is enabled in phone settings.
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