Smart TV unable to cast from phone

4.5

The TV does not appear as an option when trying to cast YouTube or Netflix.

Symptoms
  • TV missing from list
  • Connection timeout
  • "Device not found"
Possible Causes
  • Different WiFi networks
  • AP Isolation enabled
  • Casting service disabled

Step-by-Step Fix

1

Verify WiFi Network

Ensure both phone and TV are on the exact same SSID (and band).

2

Restart Both Devices

Restarting the phone and TV often fixes discovery issues.

3

Enable Chromecast/AirPlay

Ensure the feature is turned ON in the TV settings.

When to See a Technician

Check your router settings for "AP Isolation" or "Guest Network" which can prevent devices from seeing each other.

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