Smart doorbell not ringing on phone
4.5
Someone presses the button but you don't get a notification or call.
Symptoms
- Missed visitors
- Silent phone
- App shows event later
Possible Causes
- Notifications disabled
- Do Not Disturb mode
- Background data restricted
Step-by-Step Fix
1
Check App Notifications
Ensure "Ring Alerts" are enabled in the doorbell app settings.
2
Disable Focus Mode
Ensure your phone isn't silencing alerts during certain hours.
3
Enable Background Data
Allow the app to use data even when not open.
When to See a Technician
If the physical chime works but the phone doesn't, the issue is purely with the app or phone settings.
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