Recovery email changed without permission

4.5

You receive a notice that your backup email has been updated, but you didn't do it.

Symptoms
  • Security notification
  • Locked out of account
  • Unknown email address
Possible Causes
  • Account hijacked
  • Session stolen

Step-by-Step Fix

1

Click "I didn't do this"

Most alerts have a link to revert the change immediately.

2

Change Main Password

The hacker already has your current password.

3

Check for Rules/Filters

Hackers often set up email filters to hide future security alerts.

When to See a Technician

This is a critical sign that someone has full control of your account.

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