Ransomware warning appearing
4.5
A screen appears claiming your files are encrypted and demanding payment.
Symptoms
- Full-screen warning
- Countdown timer
- Files have weird extensions (e.g., .locky)
Possible Causes
- Ransomware infection
- Fake "Scareware" popup
Step-by-Step Fix
1
Disconnect from Internet
Stop the malware from communicating with its server.
2
Do NOT Pay
Paying does not guarantee you get your files back and funds criminals.
3
Check for Decryptors
Visit "No More Ransom" website to see if a free tool exists for your infection.
When to See a Technician
If the warning is just in your browser, it's likely a fake "Scareware" popup. Close the tab and clear your cache.
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