Printer "Paper Jam" (No Paper Visible)
4.5
The printer says there is a paper jam, but you've checked everywhere and can't find any paper.
Symptoms
- "Paper Jam" error
- Printer won't start
- Beeping
Possible Causes
- Tiny scrap of paper
- Stuck sensor
- Dirty rollers
Step-by-Step Fix
1
Check the Rear Access Door
Most jams happen in the back; open the duplexer or rear panel.
2
Use a Flashlight
Look for a tiny 1-inch scrap of paper stuck in the rollers.
3
Clean the Sensors
Use compressed air to blow out any dust from the paper path sensors.
When to See a Technician
If you pull a jammed paper too hard, it can tear and leave a tiny piece behind that keeps the sensor triggered.
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