ADF (Auto Document Feeder) Not Picking Up Paper

4.5

The scanner doesn't pull the paper from the top tray, forcing you to scan one by one on the glass.

Symptoms
  • Paper not feeding
  • Grinding noise
  • Multiple sheets pulled
Possible Causes
  • Dirty rollers
  • Worn separation pad
  • Paper too thin/thick

Step-by-Step Fix

1

Clean ADF Rollers

Wipe the small rubber rollers with alcohol to remove paper dust.

2

Fan the Paper

Ensure the sheets aren't stuck together with static.

3

Check for Small Scraps

A tiny piece of paper stuck in the ADF sensor can stop it from starting.

When to See a Technician

ADF rollers are a "wear item" and usually need replacement after 10,000-20,000 pages.

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