Printer Paper Jam

4.5

Paper is stuck inside the printer mechanism, stopping all print jobs.

Symptoms
  • "Paper Jam" error
  • Grinding noise
  • Torn paper
Possible Causes
  • Overloaded tray
  • Damp paper
  • Worn pickup rollers

Step-by-Step Fix

1

Remove Paper Gently

Always pull paper in the direction of the paper path to avoid tearing.

2

Check for Scraps

Open all access doors and use a flashlight to find tiny pieces of paper.

3

Clean Rollers

Wipe the rubber pickup rollers with a damp, lint-free cloth.

When to See a Technician

Never use sharp objects like tweezers to pull paper; you might scratch the drum.

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