Laptop video playback stuttering

4.5

Videos skip frames or feel "choppy" during playback.

Symptoms
  • Micro-stutters
  • Audio/Video out of sync
  • Frame drops
Possible Causes
  • Background tasks
  • Slow drive
  • Power saving mode

Step-by-Step Fix

1

Change Power Plan

Set to "High Performance" and plug in the charger.

2

Close Background Apps

Reduce CPU/GPU load from other processes.

3

Update Drivers

Ensure graphics and chipset drivers are up to date.

When to See a Technician

Video stuttering is often caused by the system trying to save power by downclocking the processor.

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