Laptop browser freezing during video playback

4.5

The web browser stops responding when playing videos on sites like YouTube.

Symptoms
  • Hanging
  • Audio continues but video stops
  • Mouse cursor freeze
Possible Causes
  • Hardware acceleration bug
  • Extension conflict
  • Cache issues

Step-by-Step Fix

1

Disable Hardware Acceleration

Turn it off in browser settings to test stability.

2

Clear Cache

Wipe browser cache and cookies.

3

Incognito Mode

Test in Incognito to see if an extension is causing the freeze.

When to See a Technician

Browser freezes during video are frequently related to GPU driver interactions with the browser's video decoder.

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