Laptop unable to open Premiere Pro
4.5
Premiere Pro won't open or crashes when importing video footage.
Symptoms
- App crash
- No response
- Import error
Possible Causes
- Graphics driver issue
- Corrupt media cache
- Low memory
Step-by-Step Fix
1
Clear Media Cache
Delete the files in the "Common" media cache folder.
2
Update Graphics Driver
Premiere relies heavily on GPU acceleration (CUDA/OpenCL).
3
Increase Virtual Memory
Ensure your Windows page file is large enough.
When to See a Technician
Premiere Pro needs at least 16GB of RAM and a dedicated GPU for a decent experience.
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