Laptop unable to open Photoshop

4.5

Photoshop won't open or crashes on the "Loading Plugins" screen.

Symptoms
  • Stuck on loading
  • App crash
  • No response
Possible Causes
  • Corrupt preferences
  • Incompatible plugin
  • Graphics driver issue

Step-by-Step Fix

1

Reset Photoshop Preferences

Hold Alt+Control+Shift while launching Photoshop.

2

Disable Graphics Acceleration

If it opens, go to Preferences > Performance and uncheck "Use Graphics Processor".

3

Update Graphics Driver

Photoshop needs the latest drivers for its UI and tools.

When to See a Technician

If Photoshop is stuck on a specific plugin, try moving that plugin out of the "Plug-ins" folder.

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