Laptop unable to open Illustrator
4.5
Illustrator won't launch or crashes when opening complex vector files.
Symptoms
- App crash
- No response
- Slow loading
Possible Causes
- Corrupt preferences
- Font conflict
- Low RAM
Step-by-Step Fix
1
Reset Illustrator Preferences
Delete the Illustrator settings folder in AppData.
2
Check for Corrupt Fonts
Use a font manager to find and remove broken fonts.
3
Update Illustrator
Ensure you have the latest version from Creative Cloud.
When to See a Technician
Illustrator can be very slow if you have thousands of fonts installed on your laptop.
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