Internet modem not powering on
4.5
The modem shows no lights and does not respond to the power button.
Symptoms
- No lights on device
- No internet
- Device feels cold
Possible Causes
- Faulty power adapter
- Blown fuse
- Internal hardware failure
Step-by-Step Fix
1
Check Power Outlet
Plug another device into the same outlet to verify power.
2
Inspect Power Adapter
Look for damage to the cord or the brick.
3
Try Different Adapter
Use an adapter with the exact same voltage and polarity.
When to See a Technician
Modems are often damaged by power surges. Use a surge protector to prevent this.
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