Internet guest network disconnecting frequently
4.5
Devices on the guest network lose their connection repeatedly.
Symptoms
- Drops every few minutes
- Requires re-login
- Slow speeds
Possible Causes
- Low priority in QoS
- Signal interference
- Session timeout active
Step-by-Step Fix
1
Disable Session Timeout
Ensure guests aren't being kicked off after a certain time.
2
Check QoS Settings
Ensure the guest network isn't being throttled to unusable speeds.
3
Change Channel
Move the guest network to a different WiFi channel.
When to See a Technician
Guest networks often run on the same radio as the main network; if one is bad, both usually are.
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