Internet guest network not working
4.5
The guest network is visible but devices cannot connect or access the internet.
Symptoms
- Authentication error
- Connected but no internet
- IP address not assigned
Possible Causes
- Isolation settings too strict
- DHCP pool exhausted
- DNS issues
Step-by-Step Fix
1
Check Guest Isolation
Ensure "Allow guests to see each other" is off but "Internet access" is on.
2
Check DHCP Pool
Ensure there are enough IP addresses available for the guest subnet.
3
Change Guest Password
Try a simpler password to rule out special character issues.
When to See a Technician
Some guest networks require a "Portal" login. Ensure your device isn't blocking the popup.
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