In-Display Fingerprint Sensor Not Working

4.5

The optical or ultrasonic sensor under the screen fails to recognize your thumb.

Symptoms
  • "No match"
  • Sensor not lighting up
  • Slow recognition
Possible Causes
  • Thick screen protector
  • Dry skin
  • Software calibration

Step-by-Step Fix

1

Use Compatible Protector

Ensure your screen protector is certified for in-display sensors.

2

Moisturize Your Finger

Ultrasonic sensors struggle with very dry skin; a little moisture helps.

3

Re-register Fingerprint

Delete and re-add your thumb, pressing firmly during the scan.

When to See a Technician

Optical sensors (like on OnePlus) need a clean screen; Ultrasonic (like on Samsung) need a tight bond with the protector.

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