Game matchmaking taking too long
4.5
Stuck in the queue for an excessive amount of time without finding a match.
Symptoms
- "Searching..." for 10+ mins
- Matchmaking canceled automatically
- High estimated wait time
Possible Causes
- Strict NAT
- Low player count
- Shadowban
Step-by-Step Fix
1
Enable Cross-play
Significantly increases the pool of available players.
2
Check for Updates
You cannot match with others if you are on an old version.
3
Restart Queue
Sometimes the matchmaking ticket gets "stuck"; re-queueing helps.
When to See a Technician
If you consistently can't find matches, check if you have been "Shadowbanned" for cheating or toxicity.
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