Game unable to connect to server

4.5

The game fails to reach the login or matchmaking servers.

Symptoms
  • "Connection Failed" error
  • Stuck at "Connecting"
  • Offline mode only
Possible Causes
  • Firewall blocking
  • Server maintenance
  • DNS issues

Step-by-Step Fix

1

Check Server Status

Visit the game's official social media or status page.

2

Allow through Firewall

Ensure the game executable is allowed in Windows Firewall.

3

Change DNS

Try using Google DNS (8.8.8.8) or Cloudflare (1.1.1.1).

When to See a Technician

If using a university or work network, the game ports might be blocked by the network admin.

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