Files deleted or moved by malware

4.5

You find that documents or photos have disappeared or been relocated to unknown folders.

Symptoms
  • Missing files
  • Unknown folders
  • Empty Desktop
Possible Causes
  • Wiper malware
  • Ransomware preparation
  • Malicious script

Step-by-Step Fix

1

Check Recycle Bin

Some malware just "deletes" files without shredding them.

2

Restore from Backup

Use your external drive or cloud backup to get files back.

3

Run Full Scan

Find the malware before it deletes more data.

When to See a Technician

If files are missing, stop using the PC immediately to prevent the "Deleted" data from being overwritten.

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