Email unable to receive messages

4.5

Your inbox is empty even though people have sent you emails.

Symptoms
  • No new mail
  • Sender gets "Mailbox Full"
  • Sync error
Possible Causes
  • Storage quota reached
  • Incorrect IMAP/POP settings
  • Filter moving mail

Step-by-Step Fix

1

Check Storage Space

If your cloud storage (e.g., Google One, iCloud) is full, you cannot receive mail.

2

Check Spam Folder

Aggressive filters often move legitimate mail to Junk/Spam.

3

Verify IMAP Settings

Ensure the incoming server port (993 for IMAP) is correctly configured.

When to See a Technician

Check if you have "Forwarding" enabled; it might be sending all your mail to another address and deleting it from here.

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