Email unable to receive messages
4.5
Your inbox is empty even though people have sent you emails.
Symptoms
- No new mail
- Sender gets "Mailbox Full"
- Sync error
Possible Causes
- Storage quota reached
- Incorrect IMAP/POP settings
- Filter moving mail
Step-by-Step Fix
1
Check Storage Space
If your cloud storage (e.g., Google One, iCloud) is full, you cannot receive mail.
2
Check Spam Folder
Aggressive filters often move legitimate mail to Junk/Spam.
3
Verify IMAP Settings
Ensure the incoming server port (993 for IMAP) is correctly configured.
When to See a Technician
Check if you have "Forwarding" enabled; it might be sending all your mail to another address and deleting it from here.
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