Email sync failing on mobile
4.5
Your phone is not showing the same emails as your computer.
Symptoms
- "No Connection"
- Old mail only
- Battery drain
Possible Causes
- Background data restricted
- Low power mode
- Account needs re-auth
Step-by-Step Fix
1
Enable Background Sync
Ensure the mail app is allowed to use data in the background.
2
Remove and Re-add Account
Deleting the account from the phone and adding it back fixes most sync bugs.
3
Check Storage
If your phone is out of space, it can't download new emails.
When to See a Technician
Switch from "Fetch" to "Push" in your phone's mail settings for real-time updates.
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