Email showing "Invalid Recipient"
4.5
You try to send an email but get an error saying the address doesn't exist.
Symptoms
- "Recipient address rejected"
- Bounce-back mail
- Send fails
Possible Causes
- Typo in address
- Account deleted
- Server configuration error
Step-by-Step Fix
1
Check for Typos
Ensure there are no spaces or hidden characters in the email address.
2
Verify Address
Ask the recipient via another method if their email has changed.
3
Clear Autocomplete
Delete the saved contact from your "Suggested" list and type it manually.
When to See a Technician
If you copy-paste an email, it sometimes includes invisible formatting that makes the address invalid.
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