Email showing duplicate messages
4.5
Every email appears twice or more in your inbox.
Symptoms
- Two of every mail
- Inbox size doubled
- Confusing threads
Possible Causes
- Multiple sync protocols
- Rule error
- Corrupted mail database
Step-by-Step Fix
1
Check Account List
Ensure you haven't added the same account twice (e.g., once as IMAP, once as POP).
2
Disable "Copy" Rules
Ensure a rule isn't making a copy of every incoming mail.
3
Rebuild Mailbox
Forces the app to re-index and remove ghost duplicates.
When to See a Technician
This often happens if you import a backup file into an account that already has those emails.
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