Email links not clickable

4.5

Hyperlinks in the message body do nothing when clicked.

Symptoms
  • Blue text but no cursor change
  • Clicking does nothing
  • Link opens as text
Possible Causes
  • Security filter
  • Plain text mode
  • Default browser not set

Step-by-Step Fix

1

Move to Inbox

Links are often disabled in the "Spam" or "Junk" folder for safety.

2

Set Default Browser

Ensure Windows/Mac knows which browser to open when a link is clicked.

3

Copy and Paste

Right-click the link, "Copy Link Address", and paste it into your browser.

When to See a Technician

For safety, never click links in emails that look suspicious, even if they are clickable.

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