Email auto-reply not sending
4.5
Your "Out of Office" or "Vacation Responder" is not replying to incoming mail.
Symptoms
- No replies sent
- Sender gets nothing
- Status says "On" but inactive
Possible Causes
- Incorrect dates
- Internal only setting
- Spam protection
Step-by-Step Fix
1
Check Start/End Dates
Ensure the current date is within the range you set.
2
Enable for External
Ensure "Send to people outside my organization" is checked.
3
Test with Different Email
Send a test email from a non-work account to verify.
When to See a Technician
Most providers only send one auto-reply per sender every 4-7 days to prevent "Email Loops".
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