Device configuration unable to export

4.5

You cannot save your settings to a file for backup or transfer to another device.

Symptoms
  • "Export failed"
  • Empty backup file
  • Permission error
Possible Causes
  • Disk full
  • No write permission
  • App bug

Step-by-Step Fix

1

Change Export Location

Try saving to the Desktop or a USB drive instead of a system folder.

2

Check Disk Space

Ensure you have enough room for the backup file.

3

Update the App

Export bugs are often fixed in newer software versions.

When to See a Technician

If export fails, you can often manually copy the config files from the AppData folder.

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