Console disc drive not reading discs
4.5
The console fails to recognize a disc or ejects it immediately.
Symptoms
- "Unrecognized Disc"
- Clicking noise
- Eject loop
Possible Causes
- Dirty laser lens
- Scratched disc
- Mechanical failure
Step-by-Step Fix
1
Clean the Disc
Wipe the disc from center to edge with a soft cloth.
2
Try Different Disc
Test with a movie or another game to rule out a specific disc issue.
3
Rebuild Database
On PS5/PS4, use Safe Mode to rebuild the database.
When to See a Technician
If no discs work, the laser assembly likely needs replacement.
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