App "Clear Data" vs "Clear Cache" Confusion
4.5
You want to fix an app but aren't sure which button to press or what they do.
Symptoms
- App glitching
- Full storage
- Login issues
Possible Causes
- User confusion
Step-by-Step Fix
1
Try "Clear Cache" First
Deletes temporary files. You will NOT be logged out and no data is lost.
2
Use "Clear Data" as Last Resort
Resets the app to factory state. You WILL be logged out and local data (like drafts) will be deleted.
3
Restart After Clearing
Always reboot the phone after clearing data to ensure a clean start.
When to See a Technician
"Clear Cache" is for speed; "Clear Data" is for fixing deep-seated bugs.
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