2FA app showing "Invalid Code"
4.5
The app generates a code, but the site says it's wrong.
Symptoms
- "Invalid code"
- Login rejected
- Sync error
Possible Causes
- Time mismatch
- Multiple accounts with same name
- Wrong app
Step-by-Step Fix
1
Check Account Name
Ensure you are using the code for "Amazon (Personal)" and not "Amazon (Work)".
2
Sync Time in App
Use the "Sync Now" feature in the authenticator app settings.
3
Wait for Next Code
Try entering the code as soon as it refreshes.
When to See a Technician
If you recently moved to a new phone, you might need to "Transfer" the 2FA accounts from the old one.
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