Windows Update stuck at 0% or 99%
4.5
The update progress bar hasn't moved in hours.
Symptoms
- No progress
- High disk usage
- Update service hanging
Possible Causes
- Corrupt update cache
- Internet interruption
- Conflict with antivirus
Step-by-Step Fix
1
Run Update Troubleshooter
Settings > System > Troubleshoot > Other troubleshooters > Windows Update.
2
Clear SoftwareDistribution Folder
Stop the update service and delete the contents of C:\Windows\SoftwareDistribution.
3
Use Media Creation Tool
Manually update using the official tool from Microsoft's website.
When to See a Technician
Sometimes Windows is actually working in the background even if the % doesn't change. Give it 2 hours.
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