WiFi "Security Certificate" Error

4.5

When you try to browse the web, you get a "Your connection is not private" error on every site.

Symptoms
  • SSL errors
  • Websites blocked
  • Privacy warning
Possible Causes
  • Incorrect date/time on device
  • Public WiFi login required
  • Malware

Step-by-Step Fix

1

Check Date and Time

If your clock is wrong, security certificates will appear invalid.

2

Log into Captive Portal

If on public WiFi, open "neverssl.com" to trigger the login page.

3

Disable VPN/Proxy

Sometimes a VPN can interfere with certificate validation.

When to See a Technician

99% of "Certificate Errors" are caused by the device's clock being off by more than a few minutes.

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